It is entirely feasible to make a journey by train during the day from London to Milan.
Though the route taken by the Paris to Milano trains has been closed until summer 2024, due to damage caused by a landslide.
Replacement bus services have now made available for international journeys along the closed section of the route, from a train which departs Paris daily at 14:48 - departing London at 09:31 allows two hours to cross Paris and make the connection.
The alternative routes, which are currently the only options, involve travelling via Switzerland and Milano, with at least two connections and a journey time of more than 12 hours.
The timings allow plenty of time to cross Paris, so you won't be rushing from the onward connection against the clock..
What isn't now an option is taking the Eurostar to Paris and then the overnight train to Milano, as the night train between Paris and Italy was withdrawn a few years ago.
When travelling between most cities by train there is only one logical option, though on other journeys there is a choice between different trains or alternative routes. If different options are available you can use the info to decide which is best for you.
10hr 26min
Daily
up to 2 x connections per day
ShowMeTheJourney earns a small commission on Trainline ticket sales. It can be a particularly good option for: Comparing different train services; Booking international journeys with connections; Travelling between the UK to destinations beyond Amsterdam, Brussels and Paris - and for international travellers who don't reside in western Europe.
ShowMeTheJourney earns a small commission on Rail Europe ticket sales. It can be a particularly good option when booking international journeys with connections and for travellers who don't reside in western Europe. Use the easy options on its home page if you will be booking tickets with a railcard: Or purchasing rail pass reservations.
At St Pancras:
This end-to-end journey typically involves departing London on Monday to Friday at 08:01 and at 10:31 daily.
Eurostar is currently suggesting that Standard Class And Standard Premier ticket holders should be at the Eurostar departure area in St Pancras International 90 mins before departure; and that Business Premier ticket holders should be there 45-60mins prior to departure.
The departure gates will close 30 mins prior to departure for Standard Class And Standard Premier ticket holders; and 15 mins prior to departure for Business Premier ticket holders.
Our guide to taking a Eurostar from London is here.
Note that London is in a different time zone to mainland Europe, it is one hour behind; hence what can seem like a discrepancy between the journey time and the interval between the departure and arrival times.
Departing from the Gare De Lyon
The Eurostar will arrive in Paris at the Gare Du Nord, but the TGV train on to Milano will depart from the Gare De Lyon.
This guide explains how to make the transfer between the two stations by RER train.
Though when booking end-2-end tickets for this journey to Milano Porta Garibaldi, the timetable will allow more than 1hr 15mins to cross Paris from one station to the other.
Making that transfer across Paris by RER train won't usually take more than 30 mins and you won't have to 'check-in' for the Milano train.
Most departures will be by the e320 trains, but the e300 trains can also be used.
It's not a scenic journey, but it is a journey with SIX distinct phases and highlights:
1: For most of the first 8 mins of the journey the trains use tunnels to exit London (Stratford International station is located between the tunnels).
2: Then from the right of the train, there are views of the River Thames marshes and of the Queen Elizabeth II road bridge.
3: The third tunnel that the train will pass through is the tunnel under the River Thames.
4: Shortly after Ebbsfleet International station (can only be seen from the right of the train) is the scenic highlight of the journey - the crossing of the River Medway.
5: The train will slow down as it approaches The Channel Tunnel.
Announcements are no longer made that the train is about to enter the tunnel.
The journey through the tunnel will take around 22 mins.
6: There is little of note to be seen from the high speed lines in France.
Final Destination: Milano P. Garibaldi
All trains also call at: Modane, Bardonecchia, Oulx-Cesana-Claviere-Sestriere
The TGV heading to Torino and on to Milano will often be joined to another TGV heading to a different destination on departure from Paris.
So don't be surprised, when looking at the departure displays at Paris Gare De Lyon, if you see a train departing at the same time and from the same voie (track/platform) as the train heading to Milano.
This other train will also have a different train number.
You won't have to worry about boarding the wrong part of the train; your seat will have been assigned in the train heading to Torino.
The TGVs making the journeys to Italy also spell out where they will be heading to on the exterior of the coaches.
This is, in our humble opinion, one of the most exciting journeys you can take on European express trains.
We love the mix of high speed travel and stunning Alpine scenery
Aside from the wow factor of the speed, most high speed train journeys aren't scenically interesting, when high speed lines pass through hills and mountains, they tend to dive into tunnels.
The journey becomes a lot more scenic once the train leaves the high speed line behind - and that's what makes this journey so exceptional the alpine views from a TGV train don't get better than this!
The Paris to Milan train journey has three distinct parts.
(1) First is the high speed line out of Paris.
(2) Then comes a passage through the western Alps with great views, particularly from the left of the train (when facing the direction of travel).
(3) Finally there comes the journey between Torino and Milano, on which these trains do not take the high speed line between the two cities.
This second version of ShowMeTheJourney is exciting and new, so we are genuinely thrilled that you are here and reading this, but we also need your help.
We’re striving not to let anything get in the way of providing the most useful service possible, hence a facility has been set up with DonorBox which can be used to support the running costs and make improvements.
Instead of advertising or paywalls, your financial support will make a positive difference to delivering an enhanced service, as there’s a lot of ideas which we want to make happen.
So if you have found the info provided here to be useful, please go here to say thank you.
Trainline and RailEurope sell tickets for the end-to-end journey daytime train journey from Paris to Milano, which involves taking a Eurostar and a TGV train.
Or an option is to split the booking into London to Paris and Paris to Milano journeys, so that you have more than three hours to make a leisurely transfer across Paris - though doing so will likely be more expensive.
Book Early And Save: Yes
Online bookings open: up to 6 months ahead of the travel date
This booking period tends to be shorter when looking up journeys between mid August and mid October.
Seat reservations are automatically included when booking tickets for both trains.
Your ticket will not include the RER train across Paris from the Gare Du Nord to the Gare De Lyon.
Eurostar train's general ticket terms:
The only ticket type are the Flexible tickets, but it is the class of service you opt to travel by, which impacts on the terms and conditions of travel.
*Exchanges
Book to travel in Standard and Standard Premier class:
The booked date and time can be exchanged to a different departure to the same destination up to one hour* before departure time.
Book to travel in Premier class:
The booked date and time can be exchanged to a different departure up until the end of the previous day, without having to pay any price differences on any other charges.
The Eurostar ticket terms summary is here
Refunds
Book to travel in Standard and Standard Premier class:
Book to travel in Premier class:
Up until the end of the day before departure date, tickets can be refunded at no additional cost
Seat Reservations on the Eurostar
Reservations are mandatory so seats are assigned when booking - But after a booking has been completed, you use the ‘Manage Your Booking’ facility, which can be easily found on the Eurostar website and select specific seats within the travel class you have chosen.
You will need to enter a Booking Reference number - but other booking agents such as Trainline, Rail Europe, SNCF Connect, B-Europe and NS International, will also include this number on the communication sent to you.
Making the connection in Paris:
There is relatively new E.U. legislation which protects travellers against financial loss in the event of missed connections due to train delays, but it only applies to 'through tickets'.
The Eurostar terms and conditions specifically state that when booking journeys which combine Eurostar + Eurostar Thalys trains 'through tickets' will be issued.
'However, 'for all other journeys that combine a Eurostar Service and a service provided by another carrier (such as the TGV on from Paris) including when purchased in a single commercial transaction, those tickets will be separate contracts and issues regarding delays, missed connections, cancellations, compensation, and the management of aftersales will be handled accordingly'.
But SNCF, which operates the train on to Milano has signed up to Agreement on Journey Continuation (AJC) policy for when a traveller holds separate transport 'contracts' for an end-to-end journey involving more than one train.
So this agreement applies both when 'a bundle' of tickets / contracts is issued as the result of a single transaction - and if travellers have bought several different tickets for their journey, even from different sales channels/ticket providers.
As long as the passenger had planned enough connecting time to change trains (called “reasonable connecting time”), the AJC will apply.
So in usual* circumstances, if a delay to a Eurostar has caused a booked connection on to Milano to be missed, replacement tickets/reservations should be issued at the Gare De Lyon.
*= But that new E.U legislation specifically states that in exceptional circumstances, the train operators do not need to issue replacement tickets - and the terms and conditions on the SNCF Connect website reiterate this.
These exceptional circumstances specifically stated in Regulation (EU) 2021/782 of the European Parliament include:
10hr 41min
Daily
1 x connection per day
ShowMeTheJourney earns a small commission on Rail Europe ticket sales. It can be a particularly good option when booking international journeys with connections and for travellers who don't reside in western Europe. Use the easy options on its home page if you will be booking tickets with a railcard: Or purchasing rail pass reservations.
ShowMeTheJourney earns a small commission on Trainline ticket sales. It can be a particularly good option for: Comparing different train services; Booking international journeys with connections; Travelling between the UK to destinations beyond Amsterdam, Brussels and Paris - and for international travellers who don't reside in western Europe.
At St Pancras:
This end-to-end journey typically involves departing London at 10:31 daily.
Eurostar is currently suggesting that Standard Class And Standard Premier ticket holders should be at the Eurostar departure area in St Pancras International 90 mins before departure; and that Business Premier ticket holders should be there 45-60mins prior to departure.
The departure gates will close 30 mins prior to departure for Standard Class And Standard Premier ticket holders; and 15 mins prior to departure for Business Premier ticket holders.
Our guide to taking a Eurostar from London is here.
Note that London is in a different time zone to mainland Europe, it is one hour behind; hence what can seem like a discrepancy between the journey time and the interval between the departure and arrival times.
Departing from the Gare De Lyon
The Eurostar typically will arrive in Paris at the Gare Du Nord, but the Frecce train on to Milano will depart from the Gare De Lyon around 1hr 20mins later.
This guide explains how to make the transfer between the two stations by RER train.
Making that transfer across Paris by RER train won't usually take more than 30 mins and you won't have to 'check-in' for the Milano train.
It's not a scenic journey, but it is a journey with SIX distinct phases and highlights:
1: For most of the first 8 mins of the journey the trains use tunnels to exit London (Stratford International station is located between the tunnels).
2: Then from the right of the train, there are views of the River Thames marshes and of the Queen Elizabeth II road bridge.
3: The third tunnel that the train will pass through is the tunnel under the River Thames.
4: Shortly after Ebbsfleet International station (can only be seen from the right of the train) is the scenic highlight of the journey - the crossing of the River Medway.
5: The train will slow down as it approaches The Channel Tunnel.
Announcements are no longer made that the train is about to enter the tunnel.
The journey through the tunnel will take around 22 mins.
6: There is little of note to be seen from the high speed lines in France.
Final Destination: Milano Centrale.
This Frecce train, which is typically scheduled to depart from Paris at 15:12 and arrive at the main station in Milano (and not at Porta Garibaldi station) at 22:07.
Too late in the day for connections to be available into any long-distance express and night trains, but in time for transfers to be available for Regionale trains on to Brescia, Desenzano del Garda, Lecco, Monza, Peschiera del Garda and Verona.
Also Milano Centrale is on Line 1 of the Milano Metro, which serves Duomo station in the heart of the city; and transfers to this line are not available at Porta Garibaldi.
These Frecce trains take the same route as the TGV trains, except for;
Target the departure which typically involves leaving London at around 10:30 daily.
Eurail and InterRail passes are not valid on the Frecciarossa 1000 trains on this route.
Book Early And Save: Yes
Online bookings open: around 4 months ahead
An option is to split the booking into London to Paris and Paris to Milano journeys, so that you will have more than three hours to make a leisurely transfer across Paris - though doing so will likely be more expensive.
Seat reservations are automatically included when booking tickets for both trains.
Your ticket will not include the RER train across Paris from the Gare Du Nord to the Gare De Lyon.
Eurostar train's general ticket terms:
The only ticket type are the Flexible tickets, but it is the class of service you opt to travel by, which impacts on the terms and conditions of travel.
*Exchanges
Book to travel in Standard and Standard Premier class:
The booked date and time can be exchanged to a different departure to the same destination up to one hour* before departure time.
Book to travel in Premier class:
The booked date and time can be exchanged to a different departure up until the end of the previous day, without having to pay any price differences on any other charges.
The Eurostar ticket terms summary is here
Refunds
Book to travel in Standard and Standard Premier class:
Book to travel in Premier class:
Up until the end of the day before departure date, tickets can be refunded at no additional cost
Seat Reservations on the Eurostar
Reservations are mandatory so seats are assigned when booking - But after a booking has been completed, you use the ‘Manage Your Booking’ facility, which can be easily found on the Eurostar website and select specific seats within the travel class you have chosen.
You will need to enter a Booking Reference number - but other booking agents such as Trainline, Rail Europe, SNCF Connect, B-Europe and NS International, will also include this number on the communication sent to you.
Making the connection in Paris:
There is relatively new E.U. legislation which protects travellers against financial loss in the event of missed connections due to train delays, but it only applies to 'through tickets'.
The Eurostar terms and conditions specifically state that when booking journeys which combine Eurostar + Eurostar Thalys trains 'through tickets' will be issued.
'However, 'for all other journeys that combine a Eurostar Service and a service provided by another carrier (such as the Frecciarossa 1000 trains on from Paris) including when purchased in a single commercial transaction, those tickets will be separate contracts and issues regarding delays, missed connections, cancellations, compensation, and the management of aftersales will be handled accordingly'.
But Trenitalia, which operates this train on to Milano has signed up to Agreement on Journey Continuation (AJC) policy for when a traveller holds separate transport 'contracts' for an end-to-end journey involving more than one train.
So this agreement applies both when 'a bundle' of tickets / contracts is issued as the result of a single transaction - and if travellers have bought several different tickets for their journey, even from different sales channels/ticket providers.
As long as the passenger had planned enough connecting time to change trains (called “reasonable connecting time”), the AJC will apply.
So in usual* circumstances, if a delay to a Eurostar has caused a booked connection on to Milano to be missed, replacement tickets/reservations should be issued at the Gare De Lyon.
*= But that new E.U legislation specifically states that in exceptional circumstances, the train operators do not need to issue replacement tickets - and the terms and conditions on the SNCF Connect website reiterate this.
These exceptional circumstances specifically stated in Regulation (EU) 2021/782 of the European Parliament include:
13hr 50min
Daily
1 x connection per day
ShowMeTheJourney earns a small commission on Trainline ticket sales. It can be a particularly good option for: Comparing different train services; Booking international journeys with connections; Travelling between the UK to destinations beyond Amsterdam, Brussels and Paris - and for international travellers who don't reside in western Europe.
ShowMeTheJourney earns a small commission on Rail Europe ticket sales. It can be a particularly good option when booking international journeys with connections and for travellers who don't reside in western Europe. Use the easy options on its home page if you will be booking tickets with a railcard: Or purchasing rail pass reservations.
At St Pancras:
This end-to-end journey typically involves departing London on Monday to Friday at 08:01 daily.
Eurostar is currently suggesting that Standard Class And Standard Premier ticket holders should be at the Eurostar departure area in St Pancras International 90 mins before departure; and that Business Premier ticket holders should be there 45-60mins prior to departure.
The departure gates will close 30 mins prior to departure for Standard Class And Standard Premier ticket holders; and 15 mins prior to departure for Business Premier ticket holders.
Our guide to taking a Eurostar from London is here.
Note that London is in a different time zone to mainland Europe, it is one hour behind; hence what can seem like a discrepancy between the journey time and the interval between the departure and arrival times.
Departing from the Gare De Lyon
The Eurostar will arrive in Paris at the Gare Du Nord, but the Lyria train service on to Zurich will depart from the Gare De Lyon.
This guide explains how to make the transfer between the two stations by RER train.
Though when booking end-2-end tickets for this journey to Milano Centrale the timetable will allow only around an hour to cross Paris from one station to the other.
Making that transfer across Paris by RER train won't usually take more than 30 mins and you won't have to 'check-in' for the Zurich train.
Departing from Zurich HB
The connecting time between trains in Zurich will be a little over two hours, but the station also houses a shopping mall.
The train from Paris and the train on to Milan will both use the platforms/tracks linked to the main concourse.
It's not a scenic journey, but it is a journey with SIX distinct phases and highlights:
1: For most of the first 8 mins of the journey the trains use tunnels to exit London (Stratford International station is located between the tunnels).
2: Then from the right of the train, there are views of the River Thames marshes and of the Queen Elizabeth II road bridge.
3: The third tunnel that the train will pass through is the tunnel under the River Thames.
4: Shortly after Ebbsfleet International station (can only be seen from the right of the train) is the scenic highlight of the journey - the crossing of the River Medway.
5: The train will slow down as it approaches The Channel Tunnel.
Announcements are no longer made that the train is about to enter the tunnel.
The journey through the tunnel will take around 22 mins.
6: There is little of note to be seen from the high speed lines in France.
This is a journey of four distinct parts.
1: Initially the train will travel on the high speed line south from Paris.
2. The train switches to conventional tracks north of Dijon - the most scenic part of the journey
3. Between Dijon and Mulhouse there is another high speed line.
4. The final part of the journey from Mulhouse to Zurich is on conventional tracks.
Final Destination Milano Cle
This train also calls at: Como-San Giovanni
The departure time from Zurich shortly after 18:30 means that the first hour or two scenic highlights can be enjoyed when the daylight hours are longer.
These trains may be faster than ever, but now that they use The Gotthard Base Tunnel and the brand new Ceneri Base Tunnel, this journey is also less scenic than it used to be.
The Gotthard Base Tunnel is now the world's longest railway tunnel, so long that it takes trains more than 15 mins to travel through it.
An announcement is made on the train just before it enters the tunnel.
However, this is still one of Europe's most epic express train journeys and thanks to those tunnels the journey time is now more than an hour faster than it was previously.
From the LEFT of the train (when facing the direction of travel) the first highlight to look out for is the view over Lake Zurich, as the train ascends up from the shore.
Then, if the weather is behaving itself, after departure from Zug station comes what is now the highlight of the journey, the view over the Zuger See.
This lake with its mountain peaks on the far shore can be seen on the right for more than 15 mins between Zug and Arth-Goldau station.
The next beautiful vista to look out for comes after departure from Arth-Goldau station, when on the right, the train will pass by the Lauerzersee.
The train then travels through a dramatic landscape to the north of Schwyz, which used to be a preview of what was to come when the trains still used the older Gotthard route.
Just to the south of here, also look out on the right for glimpses of the Luzernsee.
Now that the trains on this route use the Ceneri Base Tunnel the next scenic highlights on the journey
come shortly after departure from Lugano, where there are views over the lake, initially over on the LEFT.
The final wow moments come after departure from Lugano station, the train will travel along the shore of the Lago di Lugano
and then the train will cross the lake.
After the trains have crossed the lake, the best of the views switch to the right.The Italian section of the journey south of Chiasso is more mundane, despite the trains passing through Como, its namesake lake can't be seen from these trains.
Book Early And Save: Yes
Online bookings open: around 4 months ahead of the travel date
Eurostar does not sell tickets for this journey.
Seat reservations are automatically included when booking tickets for all trains.
Your ticket will not include the RER train across Paris from the Gare Du Nord to the Gare De Lyon.
Eurostar train's general ticket terms:
The only ticket type are the Flexible tickets, but it is the class of service you opt to travel by, which impacts on the terms and conditions of travel.
*Exchanges
Book to travel in Standard and Standard Premier class:
The booked date and time can be exchanged to a different departure to the same destination up to one hour* before departure time.
Book to travel in Premier class:
The booked date and time can be exchanged to a different departure up until the end of the previous day, without having to pay any price differences on any other charges.
The Eurostar ticket terms summary is here
Refunds
Book to travel in Standard and Standard Premier class:
Book to travel in Premier class:
Up until the end of the day before departure date, tickets can be refunded at no additional cost
Seat Reservations on the Eurostar
Reservations are mandatory so seats are assigned when booking - But after a booking has been completed, you use the ‘Manage Your Booking’ facility, which can be easily found on the Eurostar website and select specific seats within the travel class you have chosen.
You will need to enter a Booking Reference number - but other booking agents such as Trainline, Rail Europe, SNCF Connect, B-Europe and NS International, will also include this number on the communication sent to you.
Making the connection in Paris:
There is relatively new E.U. legislation which protects travellers against financial loss in the event of missed connections due to train delays, but it only applies to 'through tickets'.
The Eurostar terms and conditions specifically state that when booking journeys which combine Eurostar + Thalys trains 'through tickets' will be issued.
'However, 'for all other journeys that combine a Eurostar Service and a service provided by another carrier (such as the Lyria train on from Paris) including when purchased in a single commercial transaction, those tickets will be separate contracts and issues regarding delays, missed connections, cancellations, compensation, and the management of aftersales will be handled accordingly'.
But SNCF /SBB, which operates the train on to Zurich, has both signed up to Agreement on Journey Continuation (AJC) policy for when a traveller holds separate transport 'contracts' for an end-to-end journey involving more than one train.
So this agreement applies both when 'a bundle' of tickets / contracts is issued as the result of a single transaction - and if travellers have bought several different tickets for their journey, even from different sales channels/ticket providers.
As long as the passenger had planned enough connecting time to change trains (called “reasonable connecting time”), the AJC will apply.
So in usual* circumstances, if a delay to a Eurostar has caused a booked connection on to Zurich to be missed, replacement tickets/reservations should be issued at the Gare De Lyon.
*= But that new E.U legislation specifically states that in exceptional circumstances, the train operators do not need to issue replacement tickets - and the terms and conditions on the SNCF Connect website reiterate this.
These exceptional circumstances specifically stated in Regulation (EU) 2021/782 of the European Parliament include:
12hr 10min
Daily
1 x connection per day
At St Pancras:
This end-to-end journey typically involves departing London on Monday to Friday at 09:31 daily.
Eurostar is currently suggesting that Standard Class And Standard Premier ticket holders should be at the Eurostar departure area in St Pancras International 90 mins before departure; and that Business Premier ticket holders should be there 45-60mins prior to departure.
The departure gates will close 30 mins prior to departure for Standard Class And Standard Premier ticket holders; and 15 mins prior to departure for Business Premier ticket holders.
Our guide to taking a Eurostar from London is here.
Note that London is in a different time zone to mainland Europe, it is one hour behind; hence what can seem like a discrepancy between the journey time and the interval between the departure and arrival times.
Departing from the Gare De Lyon
The Eurostar will arrive in Paris at the Gare Du Nord, but the Lyria train on to Geneve will depart from the Gare De Lyon.
This guide explains how to make the transfer between the two stations by RER train.
Though when booking end-2-end tickets for this journey to Milano Centrale the timetable will allow around 1hr 30mins to cross Paris from one station to the other.
Making that transfer across Paris by RER train won't usually take more than 30 mins and you won't have to 'check-in' for the Geneve train.
Departing from Geneve
The connecting time between trains in Geneve will be around 1hr 10mins
It's not a scenic journey, but it is a journey with SIX distinct phases and highlights:
1: For most of the first 8 mins of the journey the trains use tunnels to exit London (Stratford International station is located between the tunnels).
2: Then from the right of the train, there are views of the River Thames marshes and of the Queen Elizabeth II road bridge.
3: The third tunnel that the train will pass through is the tunnel under the River Thames.
4: Shortly after Ebbsfleet International station (can only be seen from the right of the train) is the scenic highlight of the journey - the crossing of the River Medway.
5: The train will slow down as it approaches The Channel Tunnel.
Announcements are no longer made that the train is about to enter the tunnel.
The journey through the tunnel will take around 22 mins.
6: There is little of note to be seen from the high speed lines in France.
This is a journey of two distinct contrasts
1: The first two thirds of the journey is on a high speed line
2. The train will inevitably slow down when it leaves the high speed line, but the journey the becomes a lot more scenic once the train has passed through Bourg-en-Bresse.
Though the views are pleasant rather than amazing; this isn't a route to single out because you want to take a scenic rail journey.
If your reserved seat is on the right of the train (when facing the direction of travel) and you're on the upper deck , there are views of the river valley to be enjoyed, once the train has departed Bellegarde.
Final Destination Milano Cle
This train also calls at: Domodossola and Stresa
The departure time from Geneve shortly after around 18:40, means that the first hour or two scenic highlights can be enjoyed when the daylight hours are longer.
If your reserved seat is on the right of the train (when facing the direction of travel) there are some fabulous views over Lake Maggiore.
But later in the journey, either side of Montreux, there are some great views over Lake Geneva from the left of the train.
Between Visp and Lake Geneva, the train threads through valleys lined with vineyards.
Even when the trains are operating to schedule, the ticket agents seemingly don't always offer this journey option.
Book Early And Save: Yes
Online bookings open: around 4 months ahead of the travel date
Eurostar does not sell tickets for this journey.
Seat reservations are automatically included when booking tickets for all trains.
Your ticket will not include the RER train across Paris from the Gare Du Nord to the Gare De Lyon.
Eurostar train's general ticket terms:
The only ticket type are the Flexible tickets, but it is the class of service you opt to travel by, which impacts on the terms and conditions of travel.
*Exchanges
Book to travel in Standard and Standard Premier class:
The booked date and time can be exchanged to a different departure to the same destination up to one hour* before departure time.
Book to travel in Premier class:
The booked date and time can be exchanged to a different departure up until the end of the previous day, without having to pay any price differences on any other charges.
The Eurostar ticket terms summary is here
Refunds
Book to travel in Standard and Standard Premier class:
Book to travel in Premier class:
Up until the end of the day before departure date, tickets can be refunded at no additional cost
Seat Reservations on the Eurostar
Reservations are mandatory so seats are assigned when booking - But after a booking has been completed, you use the ‘Manage Your Booking’ facility, which can be easily found on the Eurostar website and select specific seats within the travel class you have chosen.
You will need to enter a Booking Reference number - but other booking agents such as Trainline, Rail Europe, SNCF Connect, B-Europe and NS International, will also include this number on the communication sent to you.
Making the connection in Paris:
There is relatively new E.U. legislation which protects travellers against financial loss in the event of missed connections due to train delays, but it only applies to 'through tickets'.
The Eurostar terms and conditions specifically state that when booking journeys which combine Eurostar + Thalys trains 'through tickets' will be issued.
'However, 'for all other journeys that combine a Eurostar Service and a service provided by another carrier (such as the Lyria train on from Paris) including when purchased in a single commercial transaction, those tickets will be separate contracts and issues regarding delays, missed connections, cancellations, compensation, and the management of aftersales will be handled accordingly'.
But SNCF /SBB, which operates the train on to Zurich, has both signed up to Agreement on Journey Continuation (AJC) policy for when a traveller holds separate transport 'contracts' for an end-to-end journey involving more than one train.
So this agreement applies both when 'a bundle' of tickets / contracts is issued as the result of a single transaction - and if travellers have bought several different tickets for their journey, even from different sales channels/ticket providers.
As long as the passenger had planned enough connecting time to change trains (called “reasonable connecting time”), the AJC will apply.
So in usual* circumstances, if a delay to a Eurostar has caused a booked connection on to Zurich to be missed, replacement tickets/reservations should be issued at the Gare De Lyon.
*= But that new E.U legislation specifically states that in exceptional circumstances, the train operators do not need to issue replacement tickets - and the terms and conditions on the SNCF Connect website reiterate this.
These exceptional circumstances specifically stated in Regulation (EU) 2021/782 of the European Parliament include:
This second version of ShowMeTheJourney is exciting and new, so we are genuinely thrilled that you are here and reading this, but we also need your help.
We’re striving not to let anything get in the way of providing the most useful service possible, hence a facility has been set up with DonorBox which can be used to support the running costs and make improvements.
Instead of advertising or paywalls, your financial support will make a positive difference to delivering an enhanced service, as there’s a lot of ideas which we want to make happen.
So if you have found the info provided here to be useful, please consider saying thank you.
This is one of more than 100 train travel guides available on ShowMeTheJourney, which will make it easier to take the train journeys you want or need to make. As always, all images were captured on trips taken by ShowMeTheJourney.
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