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Trip Planning Service The Concierge Rail Travel Planning Service
The view from the rear window as the train heads through the valley north of Trento

The Concierge Rail Travel Planning Service

Remove the complications of planning a train journey in Europe. A personal travel plan will show the optimum trains to take and tickets to purchase.

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How we can help

Want to take a fabulous or necessary railway journey in Europe, but not sure how?
Need to be sure that you're travelling with the correct tickets or rail passes at the cheapest possible price, on the most scenic, or the fastest routes?
Of if you want to explore multiple wonderful destinations by train as simply as possible then Send an email to simon@showmethejourney.com

There's a multitude of scenarios in which we can use experiences of travelling to more than 200 destinations across Europe by train, to help you have the optimum trip.

So you will receive bespoke advice on how to take the correct trains on the best routes at the optimum price.

How it works:

The bespoke rail planner service can help with every aspect of your journey:

  • Knowing whether the trip you have in mind is even possible.
  • The ideal trains to take between your wish-list locations.
  • Comparisons between taking a day train and an overnight train.
  • How to take direct trains, or make the optimum connections.
  • Insights into reservations; are they needed or recommended.
  • Suggestions of destinations that you can reach by train, which meet your travel criteria.
  • The most scenic routes and how best to experience them.
  • Recommendeding ticket agents.
  • Whether buying a combination of railcards and tickets will be cheaper.
  • Comparing whether a rail pass or tickets will be a money saver; 90% of clients save more money when requesting this advice, than they spend on the consultation.

Here's how we can make that happen:

Send an email to simon@showmethejourney.com which includes what you want to do, where you want to go and how you want to get there.
Include info such as;

  • travel dates,
  • preferred travel times,
  • preferences for day or night trains,
  • if you'd consider 1st class,
  • the addresses of the start and end points of journey,
  • whether you will only consider taking direct trains,
  • if you'd rather take a scenic route.

Once we have the info we'll assess how to best to help you, which could be writing up an itinerary, having a consultation on Zoom, or an email conversation.
We'll assess how much time we'll be required to compile the info and produce an estimate of the cost of doing so, though there'll be no charge for queries that can be looked up in less than 10 minutes.
Charges will ne based upon the time it will take to research your optimum journeys;
• 15 - 30mins = £40
• 30 - 45mins = £60
• 45 - 60 mins = £75
• more than 60 mins = £75 plus £20 for each additional block of 15mins.
The savings made when making comparisons between types of ticket and comparing rail passes to tickets, can often be greater than the cost of using the concierge service.

We'll tell you the estimate of the total cost and ask you to pay a deposit of 40% after which we'll work on the full answer or arrange the consultation, based around whatever works for you.
You'll then have your optimum travel plan to ensure you are able to experience the optimum trip.
We'll then ask you for the balance of payment, which may be less than the estimate.

Good to know before we start:

In most instances we won't be able to produce the requested bespoke travel plans until departure times have been confirmed and tickets have been released for sale.
And in many countries the booking windows for tickets can be shorter than you might suppose.

The usual ticket booking windows are:

  • Poland =1 month ahead
  • Czechia/The Czech Republic and Denmark and Hungary and Switzerland = up to 2 months ahead
  • Norway = 12 - 13 weeks ahead
  • Great Britain = up to 3 months ahead
  • Spain = 3 - 6 months ahead (depends on route)
  • France = up to 4 months ahead
  • Italy = up to 4 months ahead
  • Austria and Germany and Sweden = up to 6 months ahead

What's good to know about the European rail timetables is that they have two primary updates per year, which take affect annually on the second Sunday in December and the second Sunday in June.
The December change is the major update which pretty much sets out what routes, services and journey options will be available over the following year.
The June update has declined in importance as many operators now operate additional 'summer' services between April and October.

Why you need to know this is that tickets can't be placed on sale until the new schedules are confirmed, so in September and October the booking windows can be shorter than usual.
It often isn't possible to look up or book journeys for travel after the second Sunday in December, until late October or early November.

What we can't do:

ShowMeTheJourney isn't a booking or travel agent, so you can use your recommendations on how to book the ticket, but you will have to place your orders on the online ticketing services.
Though we aim to give you as much assistance with that as you require.

Terms and Conditions

Sorry, but we all need some rules to abide by, and by the act of contacting ShowMeTheJourney and asking for a travel plan or consultancy, you will be accepting the following:

1: Contact details supplied will be solely used for communication purposes in connection to the specific requested travel plan and will not be archived, used for any other marketing purposes or be made available to third parties.

  1. Once a travel plan has been agreed, paid for and supplied it can only be amended by the purchaser of the plan by the payment for a revised plan, with any changes on a travel day charged at the rate for producing a plan.
    Any travel day which does not require amendment will not be-recharged.

  2. Payment for the entire plan or any specific, particular travel day will not be refunded in the event of an intention to travel being cancelled by the purchaser of the plan.

  3. The links to the third party companies who retail train tickets are supplied in good faith, but ShowMeTheJourney.com does not accept responsibility for an increase in ticket price in the interval in time between the link being provided to a customer and the commencement of the booking process.

  4. ShowMeTheJourney.com will strive to ensure that the ticket booking links it supplies will provide the clients of its concierge service with the optimum ticket to undertake a requested journey, but it does not absolutely guarantee that the recommended ticket agent will be offering the cheapest possible price for a requested journey

  5. ShowMeTheJourney recommends that all customers of the Concierge Service, who receive booking links, check the journey details that are being recommended, including travel dates and departure times, and confirm the ticket agents terms and conditions before proceeding with making a booking, as ShowMeTheJourney.com does not accept any liability for a ticket purchase not meeting the requirements of a client of the Concierge Service.

  6. If a booking is made by the client of the Concierge Service based on the recommendation of ShowMeTheJourney.com, the fulfilment of that booking and the subsequent use of a ticket or rail pass, will be solely bound by the terms and conditions of the retailer of the ticket or rail pass. Therefore ShowMeTheJourney.com will have no obligation on how a ticket is dispatched, received or used in transit.

  7. ShowMeTheJourney.com will not accept any responsibility or liability for the contract between a ticket retailer and train service operator.

9: The journey details provided by ShowMeTheJourney.com including both departure and arrival stations, departure and arrival times and the type of train used for a journey and the specific route a train will follow are supplied in good faith.
ShowMeTheJourney.com is not liable for any subsequent changes to train schedules and journey details, between the date of the Travel Plan being supplied to a client, and the travel dates on which the suggested journeys will be undertaken.
Though ShowMeTheJourney.com will endeavour to update provided travel plans, in the event of it being made aware of subsequent changes to schedules.

10: ShowMeTheJourney.com does not accept any liability should a delay to a train service, or a schedule change, result in a train ticket or reservation booked as consequence of ShowMeTheJourney.com's recommendation, being invalid or requiring an exchange.
Should a train delay or train delay or schedule change require a ticket to be re-booked or exchanged, the circumstances will be bound by the ticket agent's terms and conditions and its contract with a train service provider.
The ticket holder agrees that in those circumstances that they should make contact with the ticket agent and/or train service provider and not with ShowMeTheJourney.com.

Author

Simon Harper

I wanted to share my passion for train travel and explain how anyone can take the fantastic journeys I have taken.

ShowMeTheJourney

This is one of more than 100 train travel guides available on ShowMeTheJourney, which will make it easier to take the train journeys you want or need to make. As always, all images were captured on trips taken by ShowMeTheJourney.