Verona Porta Nuova (Verona)

Our guide to using Verona Porta Nuova train station, also explains how to travel to the city centre and recommends where to stay for easy access to the station.

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At a Glance

Services

Left Luggage
Travel Information Desk
First Class Lounge
Local Tourism Information
Onward Travel

Bus Station
Taxi Rank
Accessibility

Step Free
The main entrance to Verona's main train station on a grey day The main entrance to Verona's main train station on a grey day
Binario 1 is beside the station buildings Binario 1 is beside the station buildings

Questions Answered

ShowMeTheJourney has anticipated what questions are most often asked about taking trains to and from Verona Porta Nuova and answered them below.

If you can't find the information you are seeking, you can ask a question by using the Travel Planning Service.

Is there step-free access to and from the platforms /tracks?

Yes, despite the binari (platforms / tracks) being at an upper level, they have lifts / elevators which link them to a passage way which is route to and from from the main concourse.
These lifts are at the eastern end of each binario (platform/track), so are by the rear of trains arriving from Venice, and at the front of trains arriving from Bologna, Milan and Trento.
When heading to the trains, these lifts are not in the main passage way, which is straight ahead from the main concourse - Instead take the passage way which is to the left of it.

How to travel between Verona Porta Nuova and the city centre?

The bus station used by the local services is just outside the main exit The bus station used by the local services is just outside the main exit

Verona Porta Nuova station is some distance from the city centre.
The station’s exceptionally large forecourt is dominated by a newly expanded bus station and taking the bus to the city centre avoids the need to negotiate the busy roads.

If you’d rather set off on foot, then pick up a map of the city from the Tourist Information Office in the station.
The Tourist Office will also explain how you buy a bus ticket, you don’t pay the driver, but use a ticket machine that is on the bus - have plenty of change with you.

From the bus station in front of the train station, take bus lines 11, 12, 13, 51 and 52 to Piazza Bra, the main square and location of the Roman arena.
Bus lines 21, 22, 23, 24 and 61 stop near Castelvecchio and Porta Borsari.

How can tickets purchased for the local buses?

There are four methods of buying a ticket to travel by the local buses in Verona

  1. They can be purchased with cash (coins) when boarding by using the automatic ticket machines - though the machines do not issue change.
  2. They can be purchased in [the atv ticket office](https://www.atv.verona.it/flex/cm/pages/ServeBLOB.php/L/EN/IDPagina/156 - ticket office) at Verona Porta Nuova.
  3. Contactless payment is possible by tapping valid bank cards on the on board card readers - which are typically located in the middle of the bus.
  4. They can be purchased and stored in the atv app.

Are there cafes or restaurants available?

The station houses multiple coffee bars and takeaway food and drink outlets, but it does not have a restaurant offering a full meal service.

Are there left luggage facilities?

There is a facility provided by Ki-Point which is open daily from 08:00 to 20:00.
It is possible to book storage in advance.

Is there a First Class lpunge

There is a Freccica Club lounge, but it can only be accessed by those who have Executive Class tickets to travel by Trenitalia's Frecce trains, or have Gold or Platinum CartaFRECCIA cards.

Departing and arriving by train:

The elevator on binari 4 and 5 is the white set of doors behind the waiting room The elevator on binari 4 and 5 is the white set of doors behind the waiting room
On the binari these staircases lead to and from the main passage way On the binari these staircases lead to and from the main passage way

You can find out which binario/platform your train will be departing from using the electronic indicators.
Make sure you're looking at ‘Partenze’ departures and not 'Arrivia' arrivals - it’s easy to confuse the two.
The main departure board is on the wall of the main hall, above the ticket desks.

There are also paper departure 'Partenze' posters, which list all the trains in consecutive order - though they include trains only running on certain days of the week
If you're on a day trip to Verona you can use these posters to check the times of your return trains, before you head off into the city.

If the electronic departure information is different to the paper departure posters, then ignore the posters and follow the info on the electronic screens!

Transferring between the trains and the exits/entrance:

Most of the binari (platforms/tracks) at Verona Porta Nuova are linked to the main station building by two passage ways.
Though this choice of passage ways won't be particularly obvious - especially when arriving by train

At one end of each binario (platform/track), at the rear of trains arriving from Venice, at the front of trains arriving from Bologna, Milan and Trento, is a lift / elevator, which leads down to one of these passage ways
So when arriving by train there’s no need to follow the crowd and use the stairs which lead down town to the main passage, if you have luggage etc.
Instead take the longer, but step-free route.

When departing by train and accessing the binario / platforms from the departure hall, don’t head down the main passage if you want to use the lifts.
Follow the signs that you will lead you to the alternative passage way, that's to the left of the ticket hall.

Boarding Express Trains at Verona Porta Nuova station:

Taking an express train from Verona Porta Nuova train station has just become a lot easier.
Where to wait on the binari (platforms/tracks) for easy boarding into the coaches, which house your reserved seats on the train, used to be guess work.
Now red electronic screens have been installed on the binario/platforms used by the long distance trains.

These screens, indicate which carrozza/carriage/coach number will be located adjacent to each screen when a Frecce, EC or Italo train arrives at the platform/binario.

If you will be taking a Frecce, EC or Italo train, the carrozza number your seat will be located in, is printed on your ticket.
So now you’ll know where to wait on the binari/platform for easy access to your seat.

Boarding Regionale Trains at Verona Porta Nuova station:

If you’ll be taking a Regionale train then wait anywhere on the platform – though try and avoid the crowds.
Don’t forget to stamp your ticket in a machine before boarding a Regionale (R/RV) train.

Book Accommodation

1: Use the map above to see which hotel rooms and Vrbo rentals, with easy access to Verona Porta Nuova station are available.

2: Or see what's available with Stay 22's accommodation partners; which include, Expedia, Hotels. com and Trivago over a wider area - by clicking here
Stay 22 will 'shuffle' the booking services so that you can be automatically directed to its partner that currently has the optimum availability at this location.

Using the DB reservation sesk:

The DB reservation desk is behind the main hall at Verona Porta Nuova The DB reservation desk is behind the main hall at Verona Porta Nuova

The most frequent trains from Italy to Germany are the direct EuroCity trains to MunchenMunich, which all use Verona Porta Nuova, so the German national rail operator DB  has its own reservation (Reisezentrum) desk at this main station in Verona.
This is particularly useful for rail pass users  as this DB travel desk can arrange reservations for InterRail and Eurail on both Italian trains AND trains that don’t operate from Italy; and it won't charge booking fees!

Verona Porta Vescovo Station

When heading to Verona by train from the Venice direction don’t leave trains at Verona Porta Vescovo station.
Verona Porta Nuova, is the station after Porta Vescovo.

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Journeys

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Journeys from Verona Porta Nuova
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Verona to Bologna by train
Verona to Bolzano/Bozen by train
Verona to Brennero/Brenner by train
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Verona to Desenzano del Garda by train
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Verona to Peschiera del Garda by train
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Verona to Torino / Turin by train
Verona to Trento by train
Verona to Trieste by train
Verona to Venezia / Venice / Venedig by train
Verona to Vicenza by train
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Journeys to Verona Porta Nuova
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Bologna to Verona by train
Firenze / Florence to Verona by train
Genève / Geneva to Verona by train
Innsbruck to Verona by train
Milano / Milan / Mailand to Verona by train
München / Munich to Verona by train
Roma / Rome to Verona by train
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Zürich / Zurich to Verona by train
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This second version of ShowMeTheJourney is exciting and new, so we are genuinely thrilled that you are here and reading this, but we also need your help.

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This is one of more than 100 train travel guides available on ShowMeTheJourney, which will make it easier to take the train journeys you want or need to make. As always, all images were captured on trips taken by ShowMeTheJourney.