Our guide to using Verona Porta Nuova train station, also explains how to travel to the city centre and recommends where to stay for easy access to the station.
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Yes, despite the binari (platforms / tracks) being at an upper level, they have lifts / elevators which link them to a passage way which is route to and from from the main concourse.
These lifts are at the eastern end of each binario (platform/track), so are by the rear of trains arriving from Venice, and at the front of trains arriving from Bologna, Milan and Trento.
When heading to the trains, these lifts are not in the main passage way, which is straight ahead from the main concourse - Instead take the passage way which is to the left of it.
Verona Porta Nuova station is some distance from the city centre.
The station’s exceptionally large forecourt is dominated by a newly expanded bus station and taking the bus to the city centre avoids the need to negotiate the busy roads.
If you’d rather set off on foot, then pick up a map of the city from the Tourist Information Office in the station.
The Tourist Office will also explain how you buy a bus ticket, you don’t pay the driver, but use a ticket machine that is on the bus - have plenty of change with you.
From the bus station in front of the train station, take bus lines 11, 12, 13, 51 and 52 to Piazza Bra, the main square and location of the Roman arena.
Bus lines 21, 22, 23, 24 and 61 stop near Castelvecchio and Porta Borsari.
There are four methods of buying a ticket to travel by the local buses in Verona
The station houses multiple coffee bars and takeaway food and drink outlets, but it does not have a restaurant offering a full meal service.
There is a facility provided by Ki-Point which is open daily from 08:00 to 20:00.
It is possible to book storage in advance.
There is a Freccica Club lounge, but it can only be accessed by those who have Executive Class tickets to travel by Trenitalia's Frecce trains, or have Gold or Platinum CartaFRECCIA cards.
You can find out which binario/platform your train will be departing from using the electronic indicators.
Make sure you're looking at ‘Partenze’ departures and not 'Arrivia' arrivals - it’s easy to confuse the two.
The main departure board is on the wall of the main hall, above the ticket desks.
There are also paper departure 'Partenze' posters, which list all the trains in consecutive order - though they include trains only running on certain days of the week
If you're on a day trip to Verona you can use these posters to check the times of your return trains, before you head off into the city.
If the electronic departure information is different to the paper departure posters, then ignore the posters and follow the info on the electronic screens!
Transferring between the trains and the exits/entrance:
Most of the binari (platforms/tracks) at Verona Porta Nuova are linked to the main station building by two passage ways.
Though this choice of passage ways won't be particularly obvious - especially when arriving by train
At one end of each binario (platform/track), at the rear of trains arriving from Venice, at the front of trains arriving from Bologna, Milan and Trento, is a lift / elevator, which leads down to one of these passage ways
So when arriving by train there’s no need to follow the crowd and use the stairs which lead down town to the main passage, if you have luggage etc.
Instead take the longer, but step-free route.
When departing by train and accessing the binario / platforms from the departure hall, don’t head down the main passage if you want to use the lifts.
Follow the signs that you will lead you to the alternative passage way, that's to the left of the ticket hall.
Boarding Express Trains at Verona Porta Nuova station:
Taking an express train from Verona Porta Nuova train station has just become a lot easier.
Where to wait on the binari (platforms/tracks) for easy boarding into the coaches, which house your reserved seats on the train, used to be guess work.
Now red electronic screens have been installed on the binario/platforms used by the long distance trains.
These screens, indicate which carrozza/carriage/coach number will be located adjacent to each screen when a Frecce, EC or Italo train arrives at the platform/binario.
If you will be taking a Frecce, EC or Italo train, the carrozza number your seat will be located in, is printed on your ticket.
So now you’ll know where to wait on the binari/platform for easy access to your seat.
Boarding Regionale Trains at Verona Porta Nuova station:
If you’ll be taking a Regionale train then wait anywhere on the platform – though try and avoid the crowds.
Don’t forget to stamp your ticket in a machine before boarding a Regionale (R/RV) train.
1: Use the map above to see which hotel rooms and Vrbo rentals, with easy access to Verona Porta Nuova station are available.
2: Or see what's available with Stay 22's accommodation partners; which include, Expedia, Hotels. com and Trivago over a wider area - by clicking here
Stay 22 will 'shuffle' the booking services so that you can be automatically directed to its partner that currently has the optimum availability at this location.
The most frequent trains from Italy to Germany are the direct EuroCity trains to MunchenMunich, which all use Verona Porta Nuova, so the German national rail operator DB has its own reservation (Reisezentrum) desk at this main station in Verona.
This is particularly useful for rail pass users as this DB travel desk can arrange reservations for InterRail and Eurail on both Italian trains AND trains that don’t operate from Italy; and it won't charge booking fees!
When heading to Verona by train from the Venice direction don’t leave trains at Verona Porta Vescovo station.
Verona Porta Nuova, is the station after Porta Vescovo.
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This second version of ShowMeTheJourney is exciting and new, so we are genuinely thrilled that you are here and reading this, but we also need your help.
We’re striving not to let anything get in the way of providing the most useful service possible, hence a facility has been set up with DonorBox which can be used to support the running costs and make improvements.
Instead of advertising or paywalls, your financial support will make a positive difference to delivering an enhanced service, as there’s a lot of ideas which we want to make happen.
So if you have found the info provided here to be useful, please consider saying thank you.
This is one of more than 100 train travel guides available on ShowMeTheJourney, which will make it easier to take the train journeys you want or need to make. As always, all images were captured on trips taken by ShowMeTheJourney.