Firenze S. M. Novella

Firenze / Florence, (Italy)

Journeys from Firenze / Florence

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About the station


Our guide to the main station in Florence/Firenze explains what to be aware of when departing from the city by train.

Santa Maria Novella train station in Firenze/Florence is more frequently known as Firenze S.M. Novella or Firenze S.M.N.

It is within an easy walk of all the multiple attractions in Florence/Firenze city centre.

The station itself is also comparatively easy to use as all the platforms/tracks/binari are at street level - but what can be awkward are the crowds, particularly in spring/summer.

Also a decision has evidently been made to preserve the station's original character, so some clarity has been sacrificed.

There are noticeably a lot fewer signs to point travellers towards the facilities etc, than at other main Italian stations.

And on the main concourse some of the large signage, on the back wall of the main concourse, is now out of date - though it is eternally beautiful.

The multiple stations in Firenze/Florence:

Florence/Firenze has multiple stations used by long distance trains - including Firenze Rifredi and Firenze Campo Di Marte stations.

However, the city’s only station with convenient city centre access is THIS STATION - Firenze Santa Maria Novella (Firenze S.M.N. or Firenze S.M. Novella)

Firenze S.M.N. is a terminal station - where trains that are passing through Florence/Firenze have to change direction.

So some long distance trains skip Santa Maria Novella and only call at Firenze Rifredi or Firenze Campo Di Marte stations.

These trains, which don't call at Santa Maria Novella, include all of Trenitalia’s Frecce trains between Bolzano/Verona and Florence - and most of the Intercity (IC) trains that pass through Florence.

If your train is only calling at Campo Di Marte or Rifredi stations - the easiest access to the city centre, is to make connections to/from other trains which are calling at Firenze S.M.N. (Santa Maria Novella).


Also worth knowing about Firenze S.M. Novella:

(1) What can help navigate the station are the plans to the station layout - which are on the walls of the concourse, by the entrance to the main ticket hall (the Salone Biglietti).

(2) The toilets are halfway along platform/binario 5.

(3) The left luggage office is halfway along platform/binario16.

(You don’t need to have a train ticket to reach either the toilets or left luggage office).

There are no left luggage lockers - so at busy times queues can build up to deposit bags at the left luggage desk.

If you don’t want to pay more than twice the usual charge to use a fast-track system - you can be in the queue for more than 45 mins.

Also allow at least 30 mins to pick up a bag before the departure of your train.

(4) If you’re changing trains, there is a passage way half way along the platforms - but it isn’t step free.

Though it can be a short cut to the left luggage office on binario 16.

(5) There are no direct international daytime trains from and to Firenze/Florence.

(6) The station building is a masterpiece of art-deco architecture.

Not many stations can boast of a permanent exhibition space dedicated to their design and construction,

Services
Availability
1st Class Lounge
Bus Station
Car Hire
Information Desk
Left Luggage
Metro
Step Free
Taxi Rank
Terminus Station
TouristInfo

Useful links

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Departing By Train


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Accessing The City Centre


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To The Leaning Tower In Pisa by Train


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Quality Hotels/Hostels near the station


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Exploring Tuscany By Train from Florence/Firenze


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To The Cinque Terre from Firenze/Florence by train


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Our General Guide to Using Italian Train Stations


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City Guides


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