Avanti Pendolino (UK)

These tilting Pendolino trains which travel at up to 125 miles per hour (200 km/h) operate all Avanti West Coast services on these routes:

London Euston <> Manchester via Stoke or Crewe
London Euston <> Liverpool
London Euston <> Glasgow via Preston and Carlisle
London Euston <>  Birmingham  via Coventry

They also operate most of the services on this route:
London Euston <> Edinburgh/Glasgow via Coventry, Birmingham, Wolverhampton, Preston and Carlisle.

The tilting motion can be particularly noticeable when travelling to/from Scotland, the railway line twists and turns as it passes through the more spectacular scenery.

Virgin Trains had been the previous operator, hence the images which show its branding, but they'll be updated as soon as the Avanti designs are applied to the trains.

BOARDING   l    CATERING

ASSISTED TRAVEL
   l   SUMMARY

10 Things that are good to know about travelling on an Avanti West Coast Pendolino train:

(1) Complimentary Wi-Fi access is available throughout the train.

(2) Once your logged on to the Wi-Fi, you can access a complimentary entertainment portal.

(3) Power sockets are available at all WINDOW seats in First Class, but only at a limited number of seats in Standard Class.

(4) Each First and Standard Class coach on the train offers a mix of table seats and airline style seats - and you can specify a preference for being sat at a table seat(s) when booking tickets.

(5) Particularly if you will be travelling long-distance, prior to making a booking, ShowMeTheJourney recommends looking at the seating plans, which can be downloaded from the Avanti West Coast website.

You can use these plans to check which seats have a limited view, because not all seats in First or Standard class line up with the windows - or to check which seats do have power sockets.

(6) An at-seat catering service is provided in both First Class and Standard Class (second class)

(7) Coach A is the 'Quiet Coach' on an Avanti Pendolino train, passengers travelling within it are requested not to make or receive calls during the journey - and to use headphones when accessing audio or video.

Seats within this Quiet Coach can be requested when making a reservation.

Coach A is usually found at the very front of trains heading north from Euston, so you will have to walk the length of the platform to access it.
On trains heading south it is usually located to the rear, so will be the closest coach to the ticket gates when boarding in Glasgow, Liverpool or Manchester.

(8) Spaces for non-folding bikes must be reserved ahead of travel, but these bike spaces can now be booked online as you book your journey tickets.
A bike reservation facility is built into the booking path on the Avanti West Coast website - and it shows how many bike spaces are still available on each departure.

Or if you want to subsequently book a bike reservation after you have booked your travel ticket, you can do so by calling 0345 528 0253

Though before doing so it's worth looking up the departure you will be travelling by, to check whether bike spaces are available
Also if you have booked Advance tickets, don't leave your bike reservation to the last minute.
Your bike will have to travel with you on the specific departure that you're booked on to, but you won't be able to exchange your travel tickets to a different departure if you subsequently discover that no bike spaces are available on that train.

(9) The maximum size of suitcase that can be taken on board is 30cm x 70 cm x 90 cm – more information is available here.

(10) Up to two dogs can travel for free with an individual, or group of travellers.

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Boarding:

If you have a seat reservation:

At  London Euston and the stations in Edinburgh, Glasgow Liverpool and Manchester where these Avanti Pendolino trains commence their journeys, the number of the platform (track) that a specific departure will be leaving from, normally appears on the information screens 10 -15 minutes prior to departure.

This will signal the start of a race to board the train, join the throng if you have luggage, the space for storing luggage isn’t particularly generous, especially in Standard Class.

However, if you don’t have luggage, but do have a reservation, you can take your time as your seat(s) will be waiting for you to occupy them.

If you will be boarding at a station, where the train will be calling during a journey, there are now usually signs on the platform (track), which will show you where to wait for easy boarding into each coach/carriage.

Don’t just check the coach/carriage numbers by the doors, also check the seat number info that’s on the outside of the train.
All coaches will have two doors, one at each end, and the other door may be nearer to your seat.

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Worth knowing is that for your travel ticket to be valid, you don’t have to occupy the seat(s) you will assigned when booking online - the train conductor will check the ticket, but not the reservation.

So if for any reason you want to travel in a different seat, you can do so.
As long as you check that the alternative seat(s) you want to move to haven’t been reserved, so will be available for your journey.
When you enter the coach/carriage check to see what other seats are free.

If you don’t have heavy luggage, after departure it can be worth having a walk through the train, to see what seats are available in other coaches.
It’s not unknown for some of the coaches on the train to relatively full while others will be comparatively empty.

Coach C in Standard Class is usually set aside for travellers who haven’t made reservations.
ShowMeTheJourney has made multiple journeys by Pendolino trains, on which the coach in which our reserved seats were allocated was busy, while coach C was comparatively quiet.

If you don’t have a seat reservation:

Coach C is usually set aside for travellers who haven’t made seat reservations, but there is something else worth being aware of if you don’t have reservations.

On the main departure screens at the larger stations, at the foot of the information for each train (below its list of calling points), you should be able to see something which resembles a table/chart.
This info will show which of the coaches on the train will be busy, because most of its seats have been reserved, and which will be relatively empty.

So if you don’t have a reservation, you can board into the coach in which you’ll be most likely to find available seats.

Back to the menu.

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Catering:

Standard Class:

On virtually all departures at some point during the journey a catering trolley will be taken through the train, from which you can order hot/cold drinks, snacks and sandwiches at your seat.

There is also an on-board café from which you can order hot food and a more extensive range of food/drink items.

First Class:

If you won’t be making a short-distance journey* complimentary food and drink is served to first class passengers at their seats – *this service is always available when traveling to/from London

The service can be excellent value for money, although what you’ll receive depends on the day of the week - and on Mon-Friday, it also matters at which time you’ll be travelling.

On early morning Mon-Friday departures breakfast is available, but later in the mornings the less-extensive brunch menu is served.
The switch over between these two menus seems to occur between 08:30 and 09:00.

On later Mon-Friday departures, a lunch menu with no hot food options is available in the middle of the day, while a more extensive choice with multiple hot food options is available in the late afternoon and evenings.

The departure time and not the length of journey will dictate what you will be provided with, because the menu is usually served between 30 mins and an hour after departure.

The Weekend menu is similar to what’s available from the Standard Class catering trolley, but with the key difference being that what you are offered in First Class will be complimentary.

This weekend menu is also available when Mondays and Fridays are national holidays, with the exception that a limited version of the Brunch Menu will also be available.

Back to the menu.

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Assisted Travel:

Avanti Pendolino trains have both wheelchair spaces and seats with additional leg-room, the Assisted Travel page on the Avanti West Coast website includes the booking information.

Back to the menu.

Catering
Availability
Restaurant
Bistro (Hot Food)
Bar (Cold Food)
Features
Availability
Double Deck
High Speed
Classes
First Class
First
Second Class
Standard

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