To access the English language version, you need to click the somewhat hidden link, which has been circled, at the foot of the page...
What is clear is that the English language version of the DSB website has less features than the Danish language version, though the core booking path for buying tickets is replicated.
All of the pages below are taken from the English language version.
Before beginning the booking procedure it can be a good idea to take a look at some of the additional information, which can be found by accessing the menu at top left.
It can be particularly worth checking the info regarding the types of tickets which can be included in the search results when you look up a journey.
The 'Orange' tickets for long-distance journeys are money-savers, but as is typical with discounted tickets, they have more restrictive terms and conditions.
Or once you have accessed the English language version of the website, you can scroll back down to the foot of the page to access the info on the types of tickets.
What has been circled in green at top right, is that despite having accessed the English language version of DSB, if you click on that 'All tickets and services' link on the DSB home page, this ticket info page will be presented in Danish, so you will need to use Google Translate.
As can be seen it is worth making the effort if, among other things, you will want to:
Click on those links and you'll either be able to access a specific booking path for those tickets, or ascertain how they can be booked; it isn't possible to add bikes and dogs etc when booking journey tickets on DSB, despite the requirement for them to have tickets.
As can be seen below, you can follow this path to discover how to book bike tickets.
When beginning the search for a journey, when you click into 'From' and 'To' boxes, the five most popular stations in Denmark will automatically appear for selection.
If you want to travel to and from other stations, the names of them will appear for selection, you don't need to be concerned about not using Danish character for 'ø'.
Though you may need to type in more than five characters in order for your station to appear for selection.
In this example below, a journey has been looked up from Nørreport, the station in Copenhagen that is closer to the city centre than København H, the main station in the Danish capital.
As can be seen 'Nørrep' had to be entered into the 'From' box for it to be listed for selection.
If more than 1 Adult is taking the journey, click in the number of travellers box and the drop down menu shown will appear.
Use the '+' buttons to adjust the number of travellers.
The default on the DSB home page is that you won't want to reserve...
...so if you don't want to pay the optional seat reservation fee of 30kr, you don't need to take any action and can click on the red 'Search Journey' box.
Though if you do want to travel in a reserved seat, you can be proactive and include it, though take care to match the number of travellers to the number of seat reservations which you'll then require.
Having searched for your journey you will see a (limited) choice of departure options, as per this example screen below.
As can be seen the four aspects of this stage of the booking process most being aware of are:
You can see above that when you initially search for a journey, the type of ticket(s) available is not shown at this stage of the booking process
However, the price of the ticket(s) is a good indicator of whether 'Orange' tickets are available for a particular departure; note the discrepancies between the cheapest prices per departure.
This is a key stage of the ticket booking process, the four things highlighted above are:
DSB used to provide the ability to only see journey options on which Orange tickets were available within the search results, but they now have to sought out, using the prices shown as a clue.
Though what can be particularly easy to miss is that there are now two types of Orange tickets and when looking up the departure details, either:
This different journey option is:
When you click in the boxes of any of the types of tickets, because you want to use that type of ticket, a tick will appear on it; as per the yellow circle below.
Additional information will appear over to the right (1), above the 'Continue' box, which you will click to move on to the payment stage of the booking process.
It can be tempting to simply click 'Continue' but there is some key info to be aware of in the 'Your tickets' column:
2. The name of the type of ticket will be repeated.
3. Another opportunity to check the T&Cs of that type of ticket will be presented - the 'Special Terms' link
4. A seat reservation was selected back on the home page, so the cost of adding it to the booking is shown here.
If you didn't opt to add a seat reservation on the home page, prior to looking up a journey, you will be presented with another opportunity to do so, on the ticket selection stage of the booking process.
If you have opted to add a seat reservation at any stage, when you click 'Continue' to move along the booking path, you will be taken to a seat selection page.
The two things to note are:
You will then see a seating plan, an example of which is shown below; the green arrow which has been added, is indicating that you will need to scroll down, in order to see all the available zones within the train.
What has been pointed out is:
Note that there isn't an option to choose forward facing seats.
The purchase path on DSB is fairly standard, but as can be seen above there are THREE things worth noting at this first step of the booking path.
(1) You don't have a choice of delivery options, the ticket will be emailed to you.
There are no options to receive the tickets by post, or to collect at the station.
(2) But you don't have to print the ticket for it to be valid on the train.
The ticket will be attached to the email, but if you open the email on your smart phone/mobile device, you can download the attachment and save the ticketing document to your phone.
You can then show this document on your phone to the ticket inspector/conductor.
But what you can't do show is show the ticket/conductor the email - you need to have downloaded the ticketing documents.
(3) You need to have ID with you for your ticket to be valid, on the train the conductor/ticket inspector may ask to see your ID - and the ID you show needs to match whatever option you select here.
A passport is sure to be an acceptable form of ID - but if you select it here, don't then board the train without it!
I wanted to share my passion for train travel and explain how anyone can take the fantastic journeys I have taken.
This is one of more than 100 train travel guides available on ShowMeTheJourney, which will make it easier to take the train journeys you want or need to make. As always, all images were captured on trips taken by ShowMeTheJourney.
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