Content
iryo (Spain)
The trains which are used for Italy's top service on its high speed routes, the Frecciarossa 1000 trains, are now also operating in Spain, under the brand name of iryo.
The info below and the image above have been looked up on the iryo website.
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At a Glance
Country
Which country these trains operate in.
Spain
Time of Day
Day
Reservations
Compulsory
Catering
Food services available
Bar (sandwiches, snacks, salads)
Travel Comforts
WiFi
Power Socket
Accessibility
Accessing the train
Wheelchair Spaces
Travel Passes
On Board
Infinita
Perks
Welcome drinks:
The selection of welcome drinks will include wines with dedicated regions of origin
At Seat Catering
Travellers in Infinita class will be served with a complimentary choice of meal from the high-end 'Bistro' menu
iryo offers its Gran Confort seats in Infinita class which are arranged 2 +1 aisle, which is typical of how the seating is arranged in first class on other European express trains.
Singular Cafe
Perks
Catering Attendant:
Travellers can opt to pay to have the 'Market' menu served to them at their seats
iryo is offering its Singular Cafe class as the optimum on the move business service, but it's available to any traveller. It offers the same Gran Confort seats with the 2+1 layout as the Infinita class, but the key difference with the Infinita service is that Singilar Cafe ticket holders do not receive complimentary access to the Bistro catering menu.
As an alternative Singular Cafe ticket holders can opt to pay extra to have the 'Market' menu served to them at their seats.
Singular
Perks
Catering Attendant:
Travel in Singular class and you can opt to pay extra to have the Market menu served to you at your seat
Singular Class has Confort seats arranged 2+2 across the aisle as is typical in Standard/2nd class on other European express trains.
The core difference between Singular Class and Incial Class is that travellers in Singular Class can opt to have the Maket Menu served to them, at an additional cost, so if you know in advance that you won't want to take advantage of this look carefully at the terms and conditions of the ticket.
That's because if you don't take advantage of the catering, the difference in price between the Singular and Incial classes is justified by the fact that the Singular Class tickets have more generous terms and conditions.
Incial
Perks
Trolley Service:
A catering trolley with hot and cold drinks and snacks should be taken through the train at some point during its journey.
Incial Class is equipped with the same Confort seats arranged 2+2 across the aisle as in Singular Class, but the key difference in the on-board experience is that in this Incial class, the at-seat catering is provided by a trolley service of hot/cold drinks plus snacks / sandwiches.
Though the tickets for travel in Incial Class also have the least generous terms and conditions.
iryo is partially owned by the Italian national rail operator, Trenitalia, hence it will be using the same high-end trains that Trenitalia uses for its Frecciarossa 1000 services in Italy.
Though the iryo trains will be have a different on-board ambience.
Ticketing:
Something worth knowing when travelling by these iryo services is that each class of service on the train has its own ticketing terms and conditions.
Incial Class is cheapest, but if you pay extra to travel by Singular, Singular Cafe and Infinita Classes, the costs of doing so also include more generous ticketing terms and conditions, as well as the access to the additional on-board services.
Iryo offers six types of ticket:
- Incial Flexible
- Singular Flexible
- Singular Cafe Flexible - available as an upgrade to an Incial Flexible ticket
- Infinita Flexible
- Infinita Abierta - available as an upgrade to an Infinita Flexible ticket
- Singular Cafe Abierta - - available as an upgrade to a Singular ticket
Incial Flexible
- want to cancel your booking more than 7 days before the journey = receive a refund of 80% of the price you paid
- want to cancel your booking less than 7 days before the journey = receive a refund of 70% of the price you paid
- subsequently want to travel by an alternative departure on your chosen travel date and arrange this a minimum of 24hrs in advance = pay the difference in price if the new departure you want to travel by is more expensive
- subsequently want to travel by another departure on a different travel date and arrange this a minimum of 24hrs in advance = pay the difference in price if the new departure you want to travel by is more expensive + 15% of the price you originally paid
- miss the train you are booked on to and want to travel on a different iryo departure = you will have to re-book an entirely new ticket.
Singular Cafe Flexible and Singular Flexible tickets
- want to cancel your booking more than 7 days before the journey = receive a refund of 85% of the price you paid
- want to cancel your booking less than 7 days before the journey = receive a refund of 75% of the price you paid
- subsequently want to travel by an alternative departure on your chosen travel date and arrange this a minimum of 24hrs in advance = no charge
- subsequently want to travel by another departure on a different travel date and arrange this a minimum of 24hrs in advance = pay the difference in price if the new departure you want to travel by is more expensive (avoid this when travelling Singular Cafe by booking Abierta tickets)
- miss the train you are booked on to and want to travel on a different iryo departure within 2 hours* = €30 for a replacement ticket
*= the gaps between iryo departures can be longer than 2 hours
Infinita Flexible
- complimentary meal from the Bistro Menu = included
- want to cancel your booking more than 7 days before the journey = receive a refund of 95% of the price you paid
- want to cancel your booking less than 7 days before the journey = receive a refund of 90% of the price you paid
- subsequently want to travel by an alternative departure on your chosen travel date and arrange this a minimum of 24hrs in advance = no charge
- subsequently want to travel by another departure on a different travel date and arrange this a minimum of 24hrs in advance = pay the difference in price if the new departure you want to travel by is more expensive (avoid this by booking Abierta tickets)
- miss the train you are booked on to and want to travel on a different iryo departure within 2 hours* = €10 for a replacement ticket
*= the gaps between iryo departures can be longer than 2 hours
Infinita Abierta
- complimentary meal from the Bistro Menu =option to pay extra for this
- want to cancel your booking more than 7 days before the journey = receive a refund of 100% of the price you paid
- want to cancel your booking less than 7 days before the journey = receive a refund of 95% of the price you paid
- subsequently want to travel by an alternative departure on your chosen travel date = no charge
- subsequently want to travel by another departure on a different travel date = no charge
- miss the train you are booked on to and want to travel on a different iryo departure within 2 hours* = no charge
*= the gaps between iryo departures can be longer than 2 hours
Singular Cafe Abierta
- want to cancel your booking more than 7 days before the journey = receive a refund of 90% of the price you paid
- want to cancel your booking less than 7 days before the journey = receive a refund of 95% of the price you paid
- subsequently want to travel by an alternative departure on your chosen travel date = no charge
- subsequently want to travel by a another departure on a different travel date = no charge
- miss the train you are booked on to and want to travel on a different iryo departure within 2 hours* = no charge
*= the gaps between iryo departures can be longer than 2 hours
Reservations:
Seats will automatically be assigned when booking tickets for journeys by iryo services, but it seems as though rail pass users will not be able to reserve on iryo trains?
Children:
Iryo seemingly doesn't offer dedicated rates for child tickets.
Those aged 0-3 don't require a ticket if they travel on an adult's lap, but they will need a ticket if they are placed in a seat.
The info on Children aged 4-13 suggests that those of this age will 'travel at a reduced fare according to the children's fare available in the sales channel', but having looked up more than 20 journeys, SMTJ was never offered a discounted 'children's fare'.
Catering:
All travel classes on iryo trains will offer an at-seat catering service, but how it is provided depends on the specific class you opt to travel by.
- Infinita = complimentary meal from the choices available on the Bistro menu
- Singular Cafe and Singular = option to pay to be served a choice of items from the Street Market menu
- Incial = a catering trolley will be taken through the train enabling passengers to pay for hot/cold drinks and snacks / sandwiches.
The iryo trains will also include an on board bar at which a Tapas Menu is available, which all travellers can access during a journey.
So travellers booking both types of 'Singular' service can opt to either pay for the Street Market Menu to be served at their seats, or leave their seats and purchase items from the Tapas Menu in the bar car.
On board:
All passengers will be able to access what iryo is describing as is in-flight entertainment program.
Luggage and Bicycles
No matter what type of ticket booked the luggage allowance = 1 piece of hand luggage (36x27x15cm) and two pieces of larger luggage (85x55x35cm, with a total max limit of 25kg
Folded bikes can be taken into any part of the train as long as they occupy a space no larger than 90x120x40cm.
Non-folded bikes cannot be taken on iryo services, but they can't be transported on any other Spanish high speed train.
Travel with dogs:
In common with the general policy for travelling with dogs on other Spanish high speed trains you can take a dog with you if it weighs less than 10kg and it is transported in a pet carrier
On the iryo trains the maximum size of the pet carrier is 60x35x35 cm, but this is in line with the national rail operator Renfe's policy.
Book an Infinita ticket to travel by iryo's services and a dog can be taken in the pet carrier at no additional charge, but dog tickets are required for travel in the other classes, they can be added to a booking for a flat rate of €10 per journey.
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