Eurostar e300

If you will be taking a journey by these Euostar trains our guide will tell you all you need to know, from boarding, to making the most of the journey experience

ROUTES  l   RESERVATIONS  l   BOARDING

LUGGAGE
  l   ON BOARD  l   USING RAIL PASSES

BIKES
  l   SUMMARY  

LONDON TO EUROPE BY TRAIN

The trains:.

These e300 trains are the original Eurostar trains.

A refurbishment program is under way to completely update the interiors, with new seats and information screens, plus the addition of WiFi access and power sockets by all seats.

The refurbished e300 trains have a blue/yellow exterior, while the yet to refurbished trains have a grey/yellow exterior.

The refurbished trains also have a different seating plan - some seat numbers only apply to the refurbed and non-refurbed trains

So you may be able to check whether the journey you're looking at is on a re-furbed train, or not,  you can look up the seat numbers that you're initially offered and check them on the seating plan.

The trains that have yet to be refurbished DON'T have Wifi or power sockets.

On e300 trains, the Business Premier/Standard Premier seats are located in coaches 7 - 12, while standard class is located in coaches 1 - 5 and 4 - 18.

On the newer e320 trains, the Business Premier/Standard Premier seats are located in coaches 1 - 3 and 14-16, while standard class is located in coaches 4 - 7 and 10-13.

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Routes:

These e300 trains are used for most departures on this route:

London - Ebbsfleet - (Ashford) - (Calais) - Lille - Bruxelles

These e300 trains are used for some departures on this route:

London - Ebbsfleet (Ashford) - Paris

You will be travelling by e300 trains on these routes.

(i) London - Ashford - Lyon - Avignon - Marseille

(iiLondon - Ashford - Moutiers - Aime la Plagne - Bourg St Maurice

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Reservations:

Seats will automatically be assigned when booking tickets for journeys by these trains.

Rail pass users will need to have made reservations prior to boarding (see below).

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Boarding:

At St Pancras Eurostar conductors will be on the platform to help you find the coach in which your seat(s) will be located.

These e300 trains have one door per coach - the coach numbers are on an electronic panel beside the door.

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Managing Luggage:

If you have large items of luggage, then the best option is stow it in the racks by the doors, and then find your seat.

You won’t need to rush to find your seat, all seats are reserved, so nobody else will be sitting in it.

If you find your seat first without stowing your luggage, you may discover that there is no space around your seat in which to store particularly large items of luggage.

As space on the luggage racks by the doors is inevitably limited, if you have large items of luggage aim to be amongst the first passengers to board.

Info about luggage allowances and items such as taking pushchairs is here.

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On board:

The arrangement of the seats has no relationship at all to the spacing of the windows - particularly in standard class.

So the advice is to make use the ‘manage your seat’ facility when making a booking on the Eurostar website.

Check the position of the seat you have been allocated on the seating plan and if it doesn’t line up with a window then change it – particularly if you will be travelling by daylight.

The view from the windows on a Eurostar is rarely scintillating, but if you can’t see out of a window, the standard class journey can feel a tad claustrophobic.

Catering:

Eurostar's guide to the food/drink served on board is available here.

In summary, if you will be travelling Premiere or Standard Premiere, you will have an at seat catering service, but if you will be travelling standard class you can go to the on board bistro/bar car.

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Using Rail Passes on Eurostar:

Some welcome news, rail pass users can now pay reservation fees to travel on Eurostar trains, in a similar manner to other international European high speed trains.

Previously tickets were offered at a special rail pass user rate, which could be more expensive than the cheapest fares.

The new rail pass reservation fees are similar to the cheapest single journey ticket prices, but as those cheapest tickets can sell out quickly, it's likely that the rail pass reservation fees will save money.

The prices below are for journeys between London - Lille, Paris or Bruxelles.

You can book rail pass reservations for Eurostar trains online with no booking fees via B-Europe here.

Booking in advance is recommended.

You can obtain a rail pass reservations without paying a booking fee at Eurostar stations.

However, if you want to do this on the day of travel be prepared to be flexible re: the train you will take.
Some Eurostar departures can sell out completely, so you may have to take a (much) later train.

If you are a UK resident your rail pass + reservation is only valid if you take a train from the UK on the first day that your pass is valid for and return to the UK on the final day that your pass is valid for.

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Bikes:

If you place a folding bike in its bag it can be taken on board as hand-luggage - if it is bagged.

Non-folding bikes can be taken on board if you book in advance OR if you use the registered luggage service at the station on the day of travel.

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Catering
Availability
Restaurant
Bistro (Hot Food)
Bar (Cold Food)
Features
Availability
Double Deck
High Speed
Classes
First Class
Business Premier and Standard Premier
Second Class
Standard

Rail passes and reservations


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Other features


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Countries


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